Introduction to Solutions30 SE and Its Core Business
Gianbeppi Fortis, CEO and Co-Founder of Solutions30, presents the company’s journey over the past 20 years. Specializing in installing and assisting with digital equipment, Solutions30 serves major clients who outsource these services. Gianbeppi highlights the company’s growth, managing approximately 80,000 interventions daily and over 65 million since inception, with operations across Continental Europe and the UK and a network of 15,000 technicians.
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Key Markets and Success Factors
Focusing on connectivity, energy, and technology, Solutions30 is at the forefront of telecommunication services, energy transition, and IT assistance. Gianbeppi emphasizes standardized European services, a dense network of technicians, and a diversified customer base as key to success, alongside a commitment to ESG principles and a robust real-time IT platform.
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Connectivity
Telecommunication services as a primary market segment.
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Energy
Emphasizing the critical role in energy transition initiatives.
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Technology
Covering IT assistance, IoT, and security services.
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Luc Brusselaers on Products and Services
Luc Brusselaers, Chief Revenue Officer, details Solutions30’s extensive connectivity, energy, and technology services. These include smart metering, EV charging, solar projects, and IoT advancements. Their services encompass maintenance, support, deployment, integration, consulting, and management, powered by the Smart Fix workforce management tool integrating AI and AR/VR technologies.
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Training and Relationship Models
Emphasizing the significance of training centres for their growing technician workforce, Luc explains the four-tier service model, including discrete service, infrastructure integration, managed service, and vested outsourcing, with the latter offering a cost-plus model for achieving customer outcomes.
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Customer Overview and Growth Strategy
The company serves a diverse clientele, including major telecommunication and energy companies and IT and security service providers. Luc outlines a growth strategy centred on digital transformation and energy transition, focusing on geographical diversification, densification of technician networks, and leveraging multinational client synergies.
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Financial Outlook and Future Goals
Gianbeppi Fortis discusses the financial achievements and objectives of Solutions30, aiming to reach 1 billion euros in revenue in 2023. Investments in fibre deployment and energy transition are major growth drivers. Profitability is linked to the density of their technician network, with expectations of double-digit EBITDA margins during expansion, achievable with their current capital and a solid balance sheet.
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Conclusion
The presentation concludes with a commitment from Gianbeppi and Luc to double the size of Solutions30, maintaining high service quality and profitability and readiness to meet the evolving demands of Europe’s digital and energy sectors.
November 23, 2023
13:03 
